Content Policy

1. What this covers

This policy applies to everything on altr.bio: the persona a creator builds, the pictures and text they upload, what an ALTR writes back to a fan, and what a fan writes to it.

It is part of the Terms of Service. Where the terms and this policy say the same thing, they mean the same thing; where this policy is more specific, follow it.

2. Ages, and who may use adult content

Fans must be at least 13 years old, and anyone under 19 needs a parent or guardian's permission. Everyone who may use altr.bio can use content that is not adult content.

Adult (19+) content is only for users whose identity verification confirms they are 19 or older — to view or chat with it, and to make or publish it. Receiving money through the service requires you to be at least 19 years old. Adult content is off by default: on altr.bio, turn on 19+ mode after identity verification to see adult posts and chat at the adult grade; with it off, the same ALTRs show general posts and chat at the general grade. 19+ mode is not available in the ALTR mobile app.

Nothing on altr.bio may involve a minor, and no ALTR may be built to appear as one. This is the one rule with no exception and no appeal.

3. An ALTR is always labelled as AI

Every ALTR is marked as AI where a fan can see it. An ALTR may speak in a creator's voice, but it may never claim to be a human being, and its output may never be presented as something a real person actually said.

A creator may not turn that label off, and neither may we.

4. Real names and faces need consent and verification

A character needs no verification — comic artists, VTubers and writers build ALTRs of their characters every day.

A real name or a real face does. Only the owner of that identity, or someone they have authorized, may build an ALTR with it. If it is shown to others before verification, the creator must accept the ALTR Persona Rights Terms and verify within 7 days, or the ALTR is made private. Impersonating a real person without consent is not allowed, and that includes people who have died.

5. What is never allowed

• Sexually explicit content outside adult (19+) content, generated or uploaded. Explicit content is allowed only inside adult content, for users whose identity verification confirms they are 19 or older (section 2); everywhere else, warmth is allowed and explicit is not, no matter what anyone types.
• Anything involving minors, or content that sexualizes a person who appears to be a minor.
• Impersonating a real person without their consent, including deceased people.
• Harassment, threats, hate speech, or content that promotes self-harm.
• Illegal goods or services, fraud, or laundering money through gifts.
• Scraping the service, circumventing rate limits, or reselling access to our APIs.
• Using an ALTR to claim it is human, or presenting its output as a real person's statement.

6. How the line is held

Messages are filtered in both directions by a screen that runs separately from the AI, so a filter failure is not the same as a model failure.

The hard limits in section 5 stay on for every ALTR. A creator cannot switch them off, and neither can we — not by request, not for a fee.

A creator sets their own line above those limits: how warm the ALTR is, what it will not discuss, what it does when a fan pushes. Their line can be stricter than ours. It can never be looser.

7. What we do when a rule is broken

Depending on what happened and whether it happened again, we remove the content, suspend the ALTR, hold a payout while we look, or close the account.

Where the law requires a report — content involving a minor above all — we report it.

If your ALTR or account was actioned and you believe we got it wrong, write to support@brnd.company and say so. A person reads it.

8. Reporting something

Write to support@brnd.company. Include the altr.bio address of the ALTR, roughly when it happened, and what you saw. A screenshot helps.

Reports about a minor, about a real person's likeness used without consent, and about threats of harm are looked at first.

You do not need an account to report something.

9. Changes to this policy

We will update this page as the service grows and as the law changes. The date at the top is the date of the version you are reading.

10. Contact

BRND Creative Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, United States.

Questions and reports both reach one inbox: support@brnd.company